Responsible Gaming at ar77 — Play Within Your Limits

Our Commitment

ar77's Approach to Responsible Gaming

At ar77, gaming is meant to be a form of entertainment — a fun way to enjoy cricket betting, live casino, slots, and other games in your spare time. We firmly believe that responsible gaming is the foundation of a healthy relationship with any gaming platform, and we take our duty of care to every player in Bangladesh seriously.

ar77 provides a comprehensive set of player protection tools that you can activate at any time from your account settings. These tools are free, immediate, and designed to put you in control of how much time and money you spend on the platform. We encourage every player to set their own personal limits before they start playing — not when a problem arises.

Age Policy

21+ Age Restriction — Strictly Enforced

ar77 strictly prohibits the use of its platform by anyone under the age of 21. This is non-negotiable. When you register, you confirm that you are 21 years of age or older. ar77 reserves the right to request identity verification at any time to confirm age eligibility. Any account found to belong to a player under 21 will be closed immediately and any funds held in the account will be forfeited.

If you are aware of a minor attempting to access ar77 or if a minor in your household has accessed your ar77 account without your permission, please contact us immediately at [email protected]. We take underage access very seriously. We recommend that all players who share a device with minors enable device-level parental controls in addition to using a secure, unique password for their ar77 account.

Player Tools

Six Responsible Gaming Tools Available at ar77

Every ar77 account comes with built-in responsible gaming controls. You can access all of the following tools from your account settings at any time — no waiting period, no approval required. We strongly encourage you to explore these settings when you first register.

How To

How to Activate Responsible Gaming Tools on ar77

Activating any responsible gaming tool on ar77 takes less than a minute. Follow these steps to set up your limits or request a self-exclusion:

1. Log in to your ar77 account using your registered mobile number and password.
2. Tap the account icon or menu to open your account settings.
3. Select "Responsible Gaming" from the settings menu.
4. Choose the tool you want to activate — deposit limit, session limit, time-out, or self-exclusion.
5. Confirm your selection. Changes take effect immediately. Limit reductions are instant; limit increases require a 24-hour cooling-off period before they apply.

Warning Signs

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually, and it is not always easy to recognise in yourself. The following are common warning signs that gambling may be becoming more than just entertainment. If you recognise several of these signs in yourself or someone you know, we strongly encourage you to seek help without delay.

• Spending more money on gambling than you originally planned or can afford to lose.
• Chasing losses — continuing to bet in order to win back money you have already lost.
• Feeling anxious, irritable, or restless when you are not gambling or when you try to stop.
• Neglecting family, work, or social responsibilities because of time spent gambling.
• Borrowing money or selling personal belongings to fund gambling activity.
• Lying to family members or friends about the amount of time or money spent gambling.
• Using gambling as a way to escape from problems, stress, depression, or loneliness.

You are not alone. Problem gambling is a recognised condition that can affect anyone. The most important step is acknowledging the issue and reaching out for support. ar77's support team is available to help you activate self-exclusion or point you toward professional help at any time — no judgment, no delay.

Self-Exclusion

How Self-Exclusion Works at ar77

Self-exclusion is the most powerful responsible gaming tool available on ar77. When you activate self-exclusion, your account is immediately suspended for the duration you select — you will not be able to log in, deposit, or place bets during the exclusion period. ar77 will also stop sending you any promotional communications for the entire duration of your exclusion.

Available self-exclusion durations are: 1 month, 3 months, 6 months, and permanent exclusion. Permanent self-exclusion cannot be reversed. Temporary exclusion periods cannot be shortened — if you request a 3-month exclusion, you must wait the full 3 months before the exclusion can be lifted. This cooling-off design is intentional: it protects players from impulsive decisions to return during a period of difficulty.

Deposit Limits

Setting Deposit Limits to Stay in Control

Deposit limits are one of the most practical tools for managing your gaming budget. ar77 allows you to set a maximum daily, weekly, or monthly deposit cap from your account settings. Once a limit is in place, you will not be able to deposit more than the specified amount within the chosen time period — even if you try to do so via bKash, Nagad, Rocket, or Upay.

We strongly recommend setting a deposit limit that reflects what you are genuinely comfortable losing in a given period — not what you hope to win. Treat your deposit limit like a budget for any other form of entertainment. If you choose to reduce your deposit limit, the reduction takes effect immediately. If you choose to increase it, a 24-hour waiting period applies before the increase becomes active.

Help & Support

Where to Get Help If Gambling Is a Problem

If you believe you have a gambling problem, or if someone close to you is struggling, please do not wait to seek help. The following resources are available to players in Bangladesh:

Safe Play Tips

Six Tips for Safe and Enjoyable Gaming at ar77

Whether you are new to ar77 or a long-time player, these practical guidelines will help you keep gaming fun, affordable, and stress-free:

1. Set a strict budget before you start each session and treat it as an entertainment expense — not an investment. Never bet money you cannot afford to lose.
2. Take regular breaks during play. Step away from the screen, hydrate, and give yourself time to reset. Fatigue and frustration lead to poor decisions.
3. Never chase losses. If you have hit your session budget, stop. Chasing is the single most common pathway from casual gaming to problem gambling.
4. Avoid gambling when you are emotionally distressed, tired, or under the influence of alcohol. Decisions made in these states are rarely in your best interest.
5. Keep gaming in perspective. ar77 is one of many things you enjoy — not the centre of your day. Maintain time for family, friends, work, and other hobbies alongside your gaming activity.
6. Use ar77's built-in tools proactively. Set your deposit limit and session time alerts on day one — before you ever feel you need them. Prevention is always easier than recovery.